Dubai-based DP World, a company that specialises in supply chain solutions, has inaugurated more than 100 freight forwarding offices across the world, aimed at supporting customers in the manufacturing industry.

In response to increasing disruptions to global trade, from climate change, geopolitics and macroeconomic challenges, DP World has looked to bolster its commitment to its customers.

The freight forwarding offices employ 1000 staff, adding to DP World’s team of 108,000, expected to grow over the next 12 months, helping move more than 10% of global trade every year.

The manufacturing sector is described to be facing more varied logistics requirements, as it seeks to deliver supply chain transparency, real-time tracking and the ability to trace the origins and ethical sourcing of goods. The industry has faced inventory distortion challenges because of increased warehousing costs, leading to an annual loss of around US$1.8trn.

DP World’s services or capabilities made up of ports, terminals, warehouses, trucks, rail, feedering and marine services will aim to increase control and resilience, supported by digital technology.

According to Economist Impact research, the new approach from DP World comes at a ‘pivotal’ moment for the manufacturing industry, when businesses are prioritising dynamic strategies to build resilience into their supply chains. This is claimed to be fuelled by concerns of global trade disruptions caused by climate change, geopolitics and stubborn inflation.

DP World’s freight forwarding expansion is described to benefit businesses in the manufacturing sector who can capitalise on its global logistics workforce of over 45,000 personnel. The freight forwarding service is delivered through a single digital window, by an integrated Global Services Centre that centralises back-end processes made up of over 500 IT specialists, explained to allow businesses to track their goods in real time and easily manage their cargo.

Marco Nazzari, vice president of commercial freight forwarding at DP World, said, ‘Timely delivery and agile logistics are crucial to the manufacturing industry. Our freight forwarding expansion means manufacturers can gain more visibility on their cargo and more control over their goods.’

The service currently spans order and origin management, port handling and freight management for ocean and air, and at-destination services such as customs, drayage, logistics, last-mile delivery, deconsolidation and bonded warehousing services. Additionally, DP World offers services including embedded trade finance, commodity-specific services, cars in containers, transload and advanced hubs and more. 

Mr Nazzari concluded, ‘We employ over 1000 team members in our freight forwarding business and we will continue to grow. Our skilled team, cutting-edge solutions and owned assets make a difference for our manufacturing industry customers across all six continents.’